There are a lot of people who are against the mandatory Responsible service of Alcohol course. They feel that the course is meaningless. However, it is their lack of knowledge related to the very objective behind the introduction of the course which forces them to form such an opinion. The very basis of RSA course in NSW is based on a simple concept, which is duty of care. The course has been introduced to ensure that each member of any hotel or bar who is responsible for serving alcohol also holds the responsibility to make sure that their customers do not end up harming themselves or any staff members due to excessive drinking. So the main focus of the course is to instill the feeling of responsibility in staff members so that they can prevent customers from getting drunk and aggressive.
It is a common site in most bars and pubs around the world to find customers creating a situation of chaos after getting drunk. This not only makes the situation highly discomforting but dangerous as well, for the people and staff around. The RSA course in NSW enables staff members to keep such ugly situations at bay as they would know how to prevent their customers from drink excessively. The course also teaches them how to handle such customers who are habitual of creating scenes after consuming alcohol way beyond normal or acceptable levels.
However, before you take up any Responsible Service of Alcohol course, make sure that it gives you a valid certificate so that you can work in the state of NSW as a bartender or alcohol server.
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